Fb, Instagram, Whatsapp, Telegram, Apple, Wechat, Internet, Bots and Chats Utilization at Gross sales, Service, Digital Advertising and marketing
What you’ll study
Omnichannel Gross sales & Service Administration with AI & Chat Bots
Fb, Instagram, Whatsapp, Telegram, Apple, Wechat, Internet, Bots and Chats Utilization at Gross sales, Service, Digital Advertising and marketing
From calls to texting. Why digital channels develop into important for actually any b2c enterprise
Introduction to the world of chatbots
AI chatbots: what they’ll and might’t do
Finest practices: contact heart
Finest practices: advertisements, gross sales, loyalty and extra
The preferred apps pt1: whatsapp, fb, instagram
The preferred apps pt2: telegram, apple messages, wechat
Livechat: messaging on an organization’s web site
An Ideally suited buyer journey framework
Interactive Half
English
language
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