A Journey Into the Luxurious Bar World
What you’ll study
Behaving in a 5 Star Luxurious setting
Communication with company and colleagues
How you can acknowledge and deal with common and vip company
How you can deal with complaints and study from it
Bar instruments
Issues it is advisable know with the intention to create a cocktail checklist
Commonplace Working Procedures (SOP’s)
How you can make some simple and well-known cocktails
Description
This Masterclass is just not solely about making cocktails, this masterclass is a journey into the bar world, it’s about studying the way to work and behave in a luxurious setting, it’s about mastering your communication expertise, understanding the way to take care of tough company, with the ability to look and behave skilled behind the bar. You’ll study in regards to the Commonplace Working Procedures in a 5 Star Luxurious Resort, the way to deal with complaints and study from them, the way to create an incredible expertise in your company and extra…
THE INSTRUCTORS
Luigi Gallo is the Bar Supervisor of the Belmond Resort Caruso, located within the well-known Amalfi Coast in Italy. Luigi labored for probably the most prestigious resort on the earth just like the J.Okay. Place in Capri, 4 Seasons Resort in Florence, 45 Park Lane by Dorchester Assortment in London, Baglioni Resort London, Claridge’s Resort London, Porto Zante Villas and Spa in Greece and for Jumeirah Lodges in Spain.
Francesco Orefici is the Common Supervisor of The Lansdowne Membership, an unique personal members membership within the coronary heart of London. Francesco skilled probably the most luxurious bars working in Lanesborough Resort, Non-public Members Membership Fifty, Langham Resort, The Artesian Bar, The Ritz Resort London and 45 Park Lane by Dorchester Assortment in London.
Content material
Starting
Introduction
Welcome to Amalfi Coast
Being on stage
Make your visitor completely happy
Communication on the bar
Common Visitor
Complaints on the bar
Bar instruments
The cocktail checklist
Earlier than making a cocktail
Making Cocktails
Commonplace Working Procedures
Ending
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