Digital at gross sales, cross-sale, loyalty enhance and prices, dangers lower. Sensible instances and profitability evaluation
What you’ll study
Introduction to digitisation of gross sales, service, operations at Retail Banking and for example for every space of enterprise growth
Digitalisation Technique. Utilization of Digital instruments for development of enterprise, as part of Advertising and marketing and On-line Enterprise Technique
Examples of areas of digitization: rising of gross sales. cross-sales, shoppers loyalty (NPS, CSI), reducing of operational value and dangers
Instance of evaluation of digital investments. Sensible case of stakeholders administration and investments prioritisation
Funding profitability planning and evaluation. Overal method of profitability calculation, excel utilization, retail banking merchandise internet revenue calculation
Digitalisation at Client Lending, Mortgage and Retail
Mission Administration and Digital Management Abilities
Digital instruments at B2B Gross sales, B2C Gross sales, Buyer Relationship Administration CRM
English
language
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