CRM Platforms at Gross sales, Service, Advertising and Enterprise Administration (Siebel, Dynamics CRM/365, Salesforce, SAP CRM)
What you’ll study
Enterprise Ideas of Buyer Relationship Administration
Multichannel Gross sales, Service, Advertising and Enterprise Administration
Enterprise rules of implementation of oCRM instruments (Microsoft Dynamics 365 (CRM), Oracle Siebel CRM, Salesforce)
Enterprise rules of implementation of aCRM instruments (SAS MA, Microsoft Azure, AWS)
Gross sales Administration
Service and claims Administration
Cross-sale and up-sale
Digital Channels constructing
Examples from Client Lending, Mortgage and different produc-lines of Retail Enterprise
English
language
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